Returns and Exchanges
No returns or exchanges accepted on used or worn merchandise. Must be in original packaging. All tags must be attached. No returns accepted on Sale or Holiday items. No returns or adjustments after 30 days from the date of order. No exceptions.
Refunds will be issued on full priced, new with tag merchandise, and given in the way the items were purchased (the original card charged will be the card refunded), when returned in the 30 days from date of order.
If your item is eligible for return or exchange, you must contact us to process the return: returns@foreonetwogolf.com. Please do not ship items back to us without approval, because a return or exchange will not be able to be processed.
Items approved for returns or exchange that were purchased online are to be mailed back to: Returns/Exchanges - 1188 Country Club Road, Monongahela, PA 15063.
- Package the item in original packaging.
- Include a copy of the packing slip and RMA# provided via email by customer service. Shipping charges are not refundable. Please note we are not responsible for items lost or damaged in shipment, therefore we recommend an insured and trackable mail service.
- Upon inspection, a refund or an exchange will be processed within 2-4 business days. Payment will be processed back to the original form of payment. If you are exchanging an item, we will mail the new item out as soon as possible and email you the tracking number.
Items purchased or picked up in store may be brought back to our flagship store in Monongahela, PA.
Damages
If an item arrives broken or damaged: Please do not ship items back to us without approval.
- Take a photo of the damage within 7 days of receiving the order.
- Email the photo to returns@foreonetwogolf.com
- Customer Service will respond within 24 - 36 hours (excluding weekends).
- If approved for return/exchange: Items approved for returns or exchange that were purchased online are to be mailed back to: DAMAGES - 1188 Country Club Road, Monongahela, PA 15063.
- Package the item in its original packaging.
- Include a copy of the packing slip and RMA# provided via email by customer service. Please note we are not responsible for items lost or damaged in shipment, therefore we recommend an insured and trackable mail service.
- Upon inspection, a refund or an exchange will be processed within 2-4 business days of receiving the product. Payment will be processed back to the original form of payment. If you are exchanging an item, we will mail the new item out as soon as possible and email you the tracking number.